FAQ

Have a question?

Find answers to our most commonly asked questions below. If your question isn’t here, contact our team.

Access

We are at 1634 Eleventh Avenue on Capitol Hill, on the corner of Eleventh and East Olive.

Public transportation: Hugo House is a short walk from the Capitol Hill light rail station and the First Hill streetcar (Broadway & Pike-Pine stop), and within a half-mile of many buses, including routes 2, 8, 10, 11, 12, 43, 49, and 60. 

Parking: Multiple pay parking lots are available nearby. Street parking is also available but not guaranteed. The garage beneath Hugo House is for tenants only.

 

Our building is an accessible space and fully ADA-compliant. If you have access needs we can assist with, please contact us in advance and we will be happy to help.

Captions are available upon request for all our online classes.

Sign language interpretation is provided for our main stage Speaker Series events, Hugo Literary Series and Word Works. We are working to get make sign language interpretation available for more events in the future. If you would like sign language interpretation provided for a specific event, please contact our team.

Our aim is for Hugo House to be a barrier-free learning environment. If you have suggestions about how we can improve, we welcome your input.

As you might have heard, Hugo House had a not-so-happy New Year’s Eve 2021 when our front door was damaged by a driver that crashed into it. We hoped to have the issue fixed quickly and began planning in-person classes and events for spring. Unfortunately, we have not been so lucky. With supply chain issues, contractors being in high demand, and specialty construction requirements, we have not been able to fix our door quite yet.

When arriving for a class or event, go just south of our regular doors (which are currently boarded up) on 11th ave, you’ll find a side door staffed by one of your favorite Hugo House Community Support team members. They will get you checked in and direct you to the proper place within the building for your Hugo House experience.

If you arrive and there isn’t someone at the door, there should be information posted on that door directing you on how to access your class/event.

If you arrive and there isn’t someone at the door and there are no directions posted on the door, please call our Community Support team at 206.322.7030, and one of our staff members will help you out as quickly as possible.

We greatly appreciate your patience as we work through this unforeseen (and not very fun) facility issue. If you would like to help us fund the replacement doors, please do not hesitate to make a donation today.

In order to keep everyone safe and healthy while participating in programs at Hugo House, we will require face masks and proof of vaccination or a negative test for attendance of all in-person classes or events at Hugo House through May 31, 2022. Please see our COVID-19 Health Guidelines page for more details.

Classes

Sure. We’re always willing to answer questions about classes via email or over the phone. Just tell us a bit about your writing background (or tell us if you’re just getting started!) and about what kind of class experience you’d like, and we can assist you from there.

Contact us.

Classes in our course catalog are meant for adults unless otherwise marked or included on our Youth page. If you are a minor who would like to attend an adult class, please contact the registrar to receive a waiver to be signed by your parent or guardian certifying that you understand adult content could be discussed in this class.

Generative means you’ll be generating new writing, either in class or at home between classes. Workshop, on the other hand, means you’ll be bringing in work to be read and critiqued by the instructor and your writing peers. Don’t worry—this isn’t as scary as it sounds. It’s an integral part of the writing process that will end up giving everyone ideas for revision that might not have come up in typical writerly solitude. Plus, critiquing others’ work is often even more valuable to your progress as a writer than having your own critiqued.

A reading class is just that: reading. However, our reading classes often stray toward looking at the craft of the works being read, rather than the typical lit-class analysis of, say, the American Dream in Fitzgerald’s Gatsby. Instead, you’ll probably be breaking down the sentence structure of “So we beat on, boats against the current, borne back ceaselessly into the past.”

Most of our other classes are intended for a range of levels, from very beginning writers to very advanced. If a class is designed for a specific level of experience, it will be noted in the course description. For more information on class levels, see About Our Classes.

As long as you have the desire and drive to be a writer, we want you here and in class! Our best advice to beginning writers is to take a class in an area of writing that interests you most, such as a class on characters for fiction or a class on line breaks for poetry. Despite focusing on a smaller area, you’ll learn a lot about the overall genre by doing so.

There are two reasons a class may be missing. First, we close online registrations on the day the class starts. Please call us at 206.322.7030 if you’re still interested in registering, and we can let you know if there is space available. Second, it could mean the class was cancelled due to low registration. We recommend registering for your class three days before it starts to help prevent these cancellations.

It’s our goal to make our classes as accessible as possible. We offer scholarships every quarter and especially encourage applications from BIPOC, LGBTQIA+, and other underrepresented voices.

Find scholarship dates and information.

Asynchronous classes are offered through Wet Ink. Students will receive an invitation to the class and to set up a Wet Ink account on the start date of the class. A new lesson is released each week of the class, and students can complete the lesson at their own pace throughout the week. There are no required live meetings. Classes close two weeks after the end date, and students will receive an email containing their content from the class when it closes.

Besides a pen and paper, Hugo House itself doesn’t require anything. However, your teachers will email you ahead of time if they’d personally like you to bring in a work sample, laptop, etc.

Additionally, we recommend all students check our current health and safety guidelines to stay up to date on any vaccination/negative test and mask requirements.

If you need to cancel your registration for a class, the following refund schedule applies:

  • 3 days or more before a class, a class credit or transfer will be issued less a 5% fee. Refunds will be issued less a 10% fee.
  • Less than 3 business days before a class starts, no refund, credits, or transfers are available.
  • No refunds, credits, or transfers are available after classes begin.

Hugo House cannot provide refunds, transfers, or offer makeup sessions for classes a student might miss. If Hugo House has to cancel a class, you will receive a full refund. Tuition credit expires in one year.

Events

If you’d like us to host the event for you, please fill out an event form with all the relevant information, and we’ll get back to you within one to two months. We advise proposing events at least two to three months before you hope for the event to occur, so our marketing team has time to promote it.

If you’d simply like to hold your event here, we rent out our spaces for a fee. See our Rentals page for more info.

Actually, 80 percent of our events are free! We only charge for the Literary Series, Word Works, and a few other choice events throughout the year. Visit the individual events pages for Literary Series and Word Works for more info on pricing.

Find events.

Hugo House does not offer refunds on ticketed events. If your ticket(s) are for an event in our Literary Series or our Word Works series, you may exchange your ticket(s) for another event in the same series and season. However, refunds will be given in the case of tickets to events that are cancelled or postponed by Hugo House.

If you would like to request a ticket exchange, please contact us.

Membership and Support

Hugo House members receive discounts on events and classes, as well as a slew of other membership benefits! Additionally, members provide vital support for Hugo House’s mission to help writers at all stages of their writing journey. Read more about membership benefits.

Hugo House accepts donations to our annual fund throughout the year. Contributions of all sizes allow us to continue to provide access to quality writing classes, events, and experiences for all. Please consider making a donation to Hugo House today.

If you’re interested in contributing your skills, Hugo House accepts volunteer applications for a variety of roles, including event support, administrative tasks, and more. Learn more on our Volunteer page.

Learn about all the ways to support Hugo House here.

Yes, you can! The day before member registration each quarter is Scholarship Donation Day. On this day, if you donate $250 to the scholarship fund (providing roughly one scholarship), you get access to register for your classes that day.

We are working to get this set up on our website, but for now, you can call us at 206.322.7030 to make it happen.

Thank you so much for your interest in sponsoring one of our events or programs. Please contact our Development team for more information.

General

Writing groups are composed of fellow writers in a fairly serious relationship together—a relationship that is rarely formed via a blind date, and one that may be much more complex than any romantic relationship. We haven’t found a good way to facilitate these matches quite yet, but we’re working on it!

You’re looking for a small group of people who read your work in a critical, respectful way with exciting insight. You’ll typically find these people in a classroom. When someone understands or challenges your work in a constructive way, you won’t want to let go of them. And hopefully they’ll feel the same way about you. Keep in touch with these special writer friends, have coffee, take it slow.

We can’t, but our writers-in-residence are very helpful in advising writers on how to find an agent or send out manuscripts to various publishers. We also offer classes on publishing, book proposals, and finding an agent.